Returns & Exchanges

At Trend Zone Wholesale, we strive to provide high-quality inventory for your business, but we understand that certain situations require a return or exchange. We offer a 14-day return window for items that are damaged, defective, or incorrectly shipped to ensure your satisfaction.

Return Process

• 1.
  Initiate a Request

  Log in to your wholesale account and submit a return request through the 'Order History' section within 14 days of delivery.

• 2.
  Provide Documentation

  Upload clear photographs of the damaged or incorrect items along with a copy of your packing slip to expedite the approval process.

• 3.
  Receive Authorization

  Once our team reviews your claim, we will issue a Return Merchandise Authorization (RMA) number and a prepaid shipping label if the error was ours.

• 4.
  Ship and Refund

  Pack the items securely in their original packaging and ship them back to our warehouse; your refund or credit will be processed within 5-7 business days.